常見問題
Frequently Asked Questions

GENERAL

Q: What are the kitchens’ opening hours?

問︰廚房的開放時間﹖

A: Our normal opening hours are from Monday to Friday (9:30am – 7:00pm), Saturday and Sunday (12:00pm – 6:00pm) and closes on Public Holidays.

答︰我們廚房的開放時間為逢星期一至五上午9點半至下午7點正;星期六至日下午12點正至下午6點正;公眾假期休息。

Q: What are the prices for kitchen rental?

問︰租用廚房的價錢是多少﹖

A: Prices will be provided after you have visited our kitchen, please contact 9727-3317 / 2351-1973 for more details.

答︰我們會在閣下參觀廚房後講解租用套餐及收費詳情。如欲了解更多詳情,請再致電9727-3317 / 2351-1973。 

Q: How many people may enter the kitchen with me?

問︰每次能有多少人使用廚房?

A: We will provide 1 working station for 2 people. Should you have more staff coming in, we will charge accordingly

答︰每張工作枱只供二人使用,如有額外人員使用廚房將會另有收費。

Q: May I create/complete my products elsewhere?

問︰我能夠在其他地方製造我的產品嗎?

A: No, if your product is holding our food factory license, then products need to be completed within our kitchen.

答︰不能,如你的產品標簽着/使用COOK BEYOND的食物製造廠牌照,就必須於我們廚房製造。

Q: Do I need to reserve a workstation/appliances/equipment every time?

問︰我需要每次預約工作枱/廚房設備/用具嗎?

A: Yes, you will need to reserve each time you need to use the kitchen.

答︰是的,每次使用廚房的工作枱/廚房設備/用具都需要預約。

 

Q: Will Cook Beyond help with our product labels?

問︰Cook Beyond會幫助我們申請產品標簽嗎?

A: No, please handle it by yourself, however, we may assist if in need.

答︰不會,產品標簽需由會員自行申請,如有需要,Cook Beyond職員可以協助。

 

 

Q: Will Cook Beyond help with our product logistics?

問︰Cook Beyond會提供運輸服務嗎?

A: No, please handle it by yourself, however, we may assist if in need.

答︰不會,會員需自行處理運輸安排,如有需要,Cook Beyond職員可以協助。

​LICENSE

Q: Is Cook Beyond kitchen legal and approved by FEHD department?

問︰Cook Beyond的共享廚房是否食物環境衞生署認可並合法的?

A: We are an approved licensed kitchen.

答︰是的,Cook Beyond是認可並合法的。

 

Q: What type of license holder are you?

問︰Cook Beyond 持有什​​麼類型的執照?

A: Cook Beyond holds a Food Factory License endorsed by the FEHD department.

答︰Cook Beyond持有食物環境衞生署認可的食物製造廠牌照。

 

Q: May all types of products be done at your licensed kitchen?

問︰所有種類的產品都能夠於Cook Beyond廚房製造?

A: No, there are certain products that are not included in our license. Please kindly contact our staff for more information.

答︰不是,部分種類的產品不包含在Cook Beyond廚房的食物製造廠牌照,如欲了解更多詳情可向Cook Beyond職員查詢。

​RENTAL REQUIREMENT

Q: What are the requirements for renting the kitchen?

問︰租借廚房需要符合什麼條件?

A: To become our member, you need to possess:

答︰要成為我們的會員,您需要:

  1. Valid business registration certificate registered in Hong Kong.  Preferably “food & beverage” industry; 需持有在香港註冊的有效商業登記證。飲食業為最佳;

 

  1. Valid FEHD Hygiene Course Certificate (under process or similar hygiene course certificate) ;持有效的食環署衛生課程證書(正在投考或持有類似的衛生課程證書)

  2. Public liability and General business liability insurance policy with the Kitchen;公眾責任保險及一般責任保險(包括廚房)

  3. Vaccinated with at least 1 dose COVID-19 vaccines(proof required)接種至少 1 劑2019冠狀病毒病疫苗疫苗(需要證明)

  4. Scan “Leave Home Safe” before entering the kitchen.進入Cook Beyond廚房前掃描“安心出行”

 

Q: It is rather difficult to apply for the FEHD Hygiene Supervisor course, what can I do?

問︰申請食環署衛生監督課程比較困難,我該怎麼辦?

A: You may look for other associations/organizations in Hong Kong for the Hygiene course. Exam must be completed before using the kitchen.

答︰你可以在香港尋找其他協會/組織的衛生課程。使用廚房前必須完成考試。

 

Q: What if we urgently need to use the kitchen however there are no hygiene classes available?

問︰如果我們迫切需要使用廚房但未能報讀衛生課程怎麼辦?

A: Cook Beyond may refer you to a hygiene online course  You may start using the kitchen once you have applied for the course from us (all other requirements is available).

答︰Cook Beyond 可以向您轉介網上合資格衛生課程。一旦你向我們申請了課程,你就可以開始使用廚房了(所有其他要求都可以)

​OTHERS

Q: Can I do Cooking Classes at your premises?

問︰我可以在你們的場所上舉辦烹飪課嗎?

A: Yes, please contact 9727-3317 / 2351-1973 for more details.

答︰可以,如欲了解更多詳情,請致電9727-3317 / 2351-1973。 

 

Q: Any after-services available?

問︰Cook Beyond 會提供那些售後服務?

A:Starting from the year 2022, we will have the following additional services:

  1. Provide knowledge base information;

  2. Host online/offline sale for suitable members 

答︰從 2022 年開始,我們將提供以下附加服務:

1.提供知識庫信息;

2.為合適的會員提供線上/線下銷售渠道

 
 
 
 
 
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